Bus Éireann has celebrated its employees’ achievements in 2022 at the regional annual GEM (‘Go the Extra Mile’) Awards, which recognise excellent customer service, community impact, performance and forward-thinking. Awards were issued in a number of different categories including Driver of the Year, Foreman of the Year, Supervisor of the Year and Team of the Year. 

Bus Éireann’s Waterford team was celebrated, with Margaret Walsh from Enniscorthy recognised as School Bus Driver of the Year, Michael Haley from Hugginstown named Supervisor of the Year and James Malone from Inistioge as Driver of the Year.

Margaret Walsh was commended for her excellent performance and collaboration with colleagues, parents and pupils, while Michael Hayley was praised for his excellent leadership, his ability to motivate a team and his loyalty and dedication to Bus Éireann. James Malone (pictured above) was celebrated for his collaborative skills and always ‘going that extra mile’ for colleagues and customers alike.

‘’I am incredibly proud of our team of committed and dedicated employees in the Southern Region who ‘go the extra mile’ for our customers every day,” said Aled Williams, Bus Éireann Senior Operations Manager, South. “I would especially like to recognise our Waterford winners for their demonstration of Bus Eireann’s core values. Their professionalism, commitment and collaboration serves as an example to all of us.”

“The GEM Awards celebrate the exceptional contributions of Bus Éireann employees for our passengers, our services and for their colleagues. I want to congratulate all of those who have won and who have been nominated for GEM Awards in 2022.’’ 

Winners of each region will go forward to the Bus Éireann National GEM awards on the 8 December in Dublin.

Bus Éireann operates the Waterford city services and according to a KPMG report last year, in 2019 carried over 550,000 passengers, employs 100 people who live in County Waterford and transports 3,000 students on school transport in Waterford each day.